May River Medicare Insurance Privacy Policy
Last updated: October 10, 2024
Legal & Compliance Center:
By providing your phone number to May River Medicare Insurance (“May River Medicare Insurance,” “we,” “us,” or “our”), you consent to receive conversational SMS messages related to Medicare coverage, enrollment assistance, appointment scheduling, and other service-related communications from us. Message frequency may vary, and you can reply STOP at any time to opt out.
Table of Contents
- 1. What Information Do We Collect?
- 2. How Do We Process Your Information?
- 3. When and With Whom Do We Share Your Personal Information?
- 4. Do We Use Cookies and Other Tracking Technologies?
- 5. Do We Offer Artificial Intelligence-Based Products?
- 6. How Do We Handle Your Social Logins?
- 7. How Long Do We Keep Your Information?
- 8. How Do We Keep Your Information Safe?
- 9. Do We Collect Information From Minors?
- 10. What Are Your Privacy Rights?
- 11. Controls for Do-Not-Track Features
- 12. Do United States Residents Have Specific Privacy Rights?
- 13. Do We Make Updates To This Notice?
- 14. How Can You Contact Us About This Notice?
- 15. How Can You Review, Update, or Delete the Data We Collect From You?
- 16. SMS Privacy Policy
- 17. SMS Terms and Conditions
- 18. Mobile Applications (Apple iOS and Android)
1. What Information Do We Collect?
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on our website or mobile app, request Medicare information, schedule an appointment, or contact us.
- Name
- Phone number
- Email address
- Mailing address
- Contact preferences
Sensitive Information: If you voluntarily provide health-related information to assist with Medicare plan matching, we securely process it in compliance with applicable laws.
2. How Do We Process Your Information?
We process your personal information to:
- Provide Medicare quotes, comparisons, and enrollment assistance
- Communicate with you via phone, SMS, and email
- Schedule and manage appointments
- Maintain security and fraud prevention
- Comply with legal requirements
We do not sell your information.
3. When and With Whom Do We Share Your Personal Information?
We may share information with:
- Technology providers (hosting, SMS platforms, scheduling tools)
- Service providers under confidentiality obligations
- Google Maps Platform when location services are used
- Government entities when required by law
We do NOT sell your information or share SMS opt-in data with any third party for marketing.
4. Do We Use Cookies and Tracking Technologies?
We may use cookies for:
- Website security
- Performance
- Diagnostics
- Analytics (Google Analytics)
You may control cookies through your browser settings.
5. Do We Offer Artificial Intelligence-Based Products?
We may offer AI-powered tools (e.g., automated assistance) to enhance your Medicare education experience. We do not permit AI providers to use your data for their own marketing.
6. How Do We Handle Your Social Logins?
If you log in through Facebook or other social platforms, we receive profile information you authorize. We use it only to provide our service.
7. How Long Do We Keep Your Information?
We retain personal data only as long as necessary to provide services or comply with legal obligations.
8. How Do We Keep Your Information Safe?
We use reasonable administrative, technical, and physical security measures. No system is 100% secure, but we take all appropriate steps to protect your data.
9. Do We Collect Information From Minors?
We do not knowingly collect information from individuals under 18 years of age.
10. What Are Your Privacy Rights?
You may:
- Request access to your data
- Request correction
- Request deletion
- Withdraw consent
- Opt out of SMS by replying STOP
11. Do-Not-Track Features
We do not currently respond to DNT signals due to lack of universal standards.
12. U.S. Residents – Specific Rights
Residents of several U.S. states have additional privacy rights, including access, deletion, portability, and opt-out rights.
Requests may be made at: chrisdewey@mayrivermedicare.org or (843) 227-6725
13. Updates to This Policy
This Privacy Policy may be updated at any time. Updates will be posted on this page.
14. How Can You Contact Us About This Notice?
May River Medicare Insurance
7 Hickory Trace
Bluffton, SC 29910
Email:
chrisdewey@mayrivermedicare.org
Phone: (843) 227-6725
15. How Can You Review, Update, or Delete the Data We Collect From You?
You may request review, update, or deletion anytime by contacting us at the details above.
16. SMS Privacy Policy
We do not share your mobile number, opt-in data, or consent with any third parties for marketing or promotional purposes.
17. SMS Terms and Conditions
You agree to receive SMS text messages related to Medicare services, quotes, updates, and appointment reminders.
Stop: Reply STOP
Help: Reply HELP
Rates: Standard message/data rates may apply.
18. Mobile Applications (iOS and Android)
This Privacy Policy applies to the May River Medicare Insurance mobile apps available on the Apple App Store and Google Play Store.
- Apps may update automatically without notice
- Features may change to improve performance, security, or compliance
- App store policies (Apple/Google) also apply to your usage